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To force the client to voluntarily buy Your product/service, and even over the phone — a skill which is not given to everyone. This is not for everyone, but if competent people to join the team fails — never too late to learn.
How to find a common language with clients? What you need to do and say in order not to lose old and gain new, loyal users. Communicate with visitors at the correct level and increase the rating of your business platform Nуigde?!!